Audio conferences have many advantages, especially when a business needs to interact with clients or employees in countries with poor internet connections. In these cases, audio conferencing is truly the only option. If your business finds itself in this situation, keep these things in mind to ensure your conference is fruitful.
- Speak carefully: The odds are that while one person is speaking, listeners are multitasking. This is one of the advantages of an audio conference. So it is critical that participants slow down their rate of speech just a bit so that messages are received clearly. Further, since the odds are there are people from all over the world for whom English may not be their first language, slowing the pace of speech down shows courtesy and respect. Lastly, most audio conferences are recorded, so clarity is important since many people may listen later on.
- Appoint a Troubleshooter: Businesses with experience in audio conferencing know that there often are technical issues. A troubleshooter is one person who is invited to the conference call, but who may arrive a bit early to ensure that connection with service support is made and that all participants know what to do. This adds a personal touch besides the conference call service support that shows your business cares and is serious about the success of the meeting.
- Be Careful of Humor: Remember that an audio conference is just that, audio. Since participants cannot see each other’s faces, certain comments that are funny in person, bomb in audio-only mode. No one wants anyone to be offended. Be careful to set jokes up clearly, so that there are no misunderstandings.
Audio conferences are cost effective ways to communicate. In spite of the popularity of video conferencing, there are times when it is just not feasible or even preferred. Make good use of the advantages of audio conference calls by keeping in mind these three simple tips.