As the host, make your environment distraction-free during the call. This includes cell phones, emails, chat, etc.… Close the office door or use an empty conference room. Anywhere there is no background noise and other distractions.
Have an agenda for the call with a start and end time for the meeting. Time each item. Share the agenda by email before the call or review it at the beginning of the call. Make a plan to stick to the schedule and timing.
Use a landline if you can, and a good headset is best.
Send a reminder email about 30 minutes before the call starts. Start on time. Starting late disrespects the participants that did call in on time. Introduce yourself to everyone.
Don’t start over for late callers or summarize what you have already covered.
Speak clearly and confidently. Use vocal variety. Have a list of points you want to cover in front of you, so you don’t miss anything.
Look them in the eye when you’re talking. Ok – Imagine you’re looking them in the eye. (It works).
Mute the other callers if you are doing most of the presenting. This avoids other distractions and unnecessary background noise. Provide the key command for the participants to mute and unmute their line. If you have other speakers, let them know in advance how long they have to speak. Ask them to introduce themselves so everyone knows who is speaking. If speakers get off-topic or wander, ask them to summarize their key point and then move on, or ask them to take up the issue afterward.
Ask random participants what they think of a certain idea or subject. It keeps others on their toes as they don’t know who will be asked next.
Keep the call short and moving along at a quick pace. Be a strong facilitator. Don’t let anyone else monopolize the call. End the call on time
Review any action items before concluding the call.
Record the conference call and send it out to the participants after, along with the list of action items from the call.
Bonus Tip – Stand while presenting. Standing helps you to breathe better and can give you more energy.
For more information on Conference Calling Services and the level of support, we provide, please contact us at 1-877-234-8138 or visit https://messageimpact.com
Have any other tips or input to offer? Let me know in the comments.
