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Business Conferencing Blog

Tips for Holding a Successful Global Audio Conference

Audio conferences have many advantages, especially when a business needs to interact with clients or employees in countries with poor internet connections. In these cases, audio conferencing is truly the only option. If your business finds itself in this situation, keep these things in mind to ensure your conference is fruitful.

  1. Speak carefully: The odds are that while one person is speaking, listeners are multitasking. This is one of the advantages of an audio conference. So it is critical that participants slow down their rate of speech just a bit so that messages are received clearly.  Further, since the odds are there are people from all over the world for whom English may not be their first language, slowing the pace of speech down shows courtesy and respect. Lastly, most audio conferences are recorded, so clarity is important since many people may listen later on.
  2. Appoint a Troubleshooter: Businesses with experience in audio conferencing know that there often are technical issues. A troubleshooter is one person who is invited to the conference call, but who may arrive a bit early to ensure that connection with service support is made and that all participants know what to do. This adds a personal touch besides the  conference call service support that shows your business cares and is serious about the success of the meeting
  3. Be Careful of Humor: Remember that an audio conference is just that, audio. Since participants cannot see each other’s faces, certain comments that are funny in person, bomb in audio-only mode. No one wants anyone to be offended. Be careful to set jokes up clearly, so that there are no misunderstandings.

     Audio conferences are cost effective ways to communicate. In spite of the popularity of video conferencing, there are times when it is just not feasible or even preferred. Make good use of the advantages of audio conference calls by keeping in mind these three simple tips.

Tips to Reducing Travel Costs

Not only is traveling a big pain these days, but it’s expensive. Most people don’t want to spend half their day in security lineups and travel delays when you can reduce that time to be more productive.

Many things you can do today in person, you can also do online.

For example: a web conference is an effective way to present your material as you can use screen sharing and PowerPoint presentations.

You can easily speak to and see your client as if they were in the same room via video and audio. 
You can also connect with various different people in worldwide locations simultaneously.

You can use just toll-free audio conferencing as an effective way to reduce travel costs if you don’t need to show them something.

Next time you think about taking a business trip think about whether you can reduce your travel costs being and be more productive by doing a video conference, web conference or an audio conference.

Toll Free Conferencing Pricing

Don’t be fooled by some conferencing providers and their contracts. Many companies have hidden surcharges that unless you read all the fine print, you may be getting yourself in for a larger bill than you thought.

Do you know what your conference calling patterns will be? For example, will callers from Canada or some US States get charged more. Also watch for additional charges like minimum billing charges, etc…

It also depends if you use Toll Free Conferencing services or Toll Services and make sure to use a reliable conferencing provider and review any contracts or agreements.

Something to keep an eye on.

What is Global Conference Calling

Most of us are familiar with the regular conference calling services, like ReadyConference and Ready Access conferencing that are quite often have as US and/or Canadian Toll Free Dial in numbers. People access them by dialling the toll free number and entering their passcode to access the service.

Did you know that some of these services have access numbers around the world that connect everyone into the same conference. Ready Access and ReadyConference both have this capability. If you have customers in India, UK, Germany, or where ever, chances are we have a local number in that country.

It’s as simple as a local conference call. In many countries we also have toll free dial in numbers in that country. If you want to make things even easier for those overseas we also have international dial out, where you can call them and patch them right into your conference call.

Double your teleconferencing results

Did you know that we only retain 20% of what we hear? Kind of disappointing when you think of the kind of money, time and effort that you can put into organizing and conducting a conference call. Not only your valuable time, but the valuable time of your customers, prospects or employees.

Also we only retain about 20% of what we see. But when we see and hear something together our retention level increases to over 50% retention. If you want to increase retention levels even further simply add participation or interaction into this equation. Now you have retention levels well above 50%.

By adding Web conferencing or collaboration to your regular teleconference calls you can over double the results you currently get. Try adding some polling questions in your Web conference or ask one of your participants to show you what they mean on a white board or by sharing out their desktop. With the conference polls it becomes quite easy to see who is really paying attention because you as the moderator can see who’s answering the polls or not.

If you’re already using teleconferencing it may well be worth a test to see if you can improve your desired results. these results will vary depending on who your audience is and what your subject might be. Now it’s just a matter of finding out the right Web conferencing or collaboration tool that’ll work for you and your participants.

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